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1st Line Support

Wigan, Lancashire
Remote Working
Remote Working
£9.90 Per Hour
Job Type
13 Jul 2022

I am currently recruiting for a 1st Line Technical Support role required for a company based in Wigan. This company are known to retain, look after and progress their staff. This is a fantastic opportunity for someone with customer service experience who is looking to join a busy, friendly, and supportive team. Full training is provided!??

Initially a 3 month temporary contract which is very likely to be extended. High chance of permanent employment for the right candidate.

Full time - Monday to Friday 9am-5pm. 30 minute lunch break and x2 10 minute breaks per day.

After full training there is an opportunity for the candidate to work from home for 2 days per week.

Duties will include taking general queries from customers, acting as first point of contact and dealing with any 1st line technical queries and passing on any more technical queries to the 2nd or 3rd line support.

Working in a friendly team, many who are long standing members of staff, you will always feel supported and part of a team.

For the right candidate, there will be permanent opportunities and the benefits would include, 26 days annual leave plus bank holidays, holiday exchange scheme, death in service, pension, free parking as well as tax free childcare, dedicated wellbeing staff and 3 x charity days plus your birthday off. My client has a very desirable career progression scheme, if taken on as a permanent member of staff, your salary will increase as you have the opportunity to move into different departments within the business and progress.

If you are suitable and interested, please apply asap with your up to date CV.

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  • Job Reference: 656726287-2
  • Date Posted: 13 July 2022
  • Recruiter: Reed
  • Location: Wigan, Lancashire
  • Remote Working: Some remote working possible
  • Salary: £9.90 Per Hour
  • Sector: I.T. & Communications
  • Job Type: Permanent