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Change Coordinator

United Kingdom
£28,000 to £30,000
Job Type
20 Sep 2022
Person Specification The Change Coordinator should be a confident, organized, tenacious, task-oriented and results-focused team player who can demonstrate absolute ownership of change deliver, drive for results, effective team and stakeholder management, multi-tasking, a genuine concern for quality, proactive ownership & initiative. Proven experience in a high-demand, fast paced environment where priorities are regularly changing is desirable. Junior Candidates with 6 months plus experience in a change role are welcome to apply as training will be provided for the right Candidate. Key Responsibilities Managing the performance of client-centric high-quality change delivery across the Technology and Operations platforms Responsible for delivery of changes in line with customer requirements, on time in accordance with contractual obligations, budget & service levels Liaising between external clients and delivery teams to; take receipt of Change Requests; ensure requirements are understood and translated into technical deliverables; impact assess and produce accurate estimates of effort/quotes to deliver the change Manage the workload of teams of developers and testers based both in the UK and remotely Proactively work with the delivery teams to ensure the best fit solutions are obtained, validated, and ensure they meet requirements. Assess capacity of resources against demand and inform forward planning/resourcing requirements Pre-empt risks to the delivery of changes and work proactively to remove blockers and resolve issues Production of high-quality informative management information reporting for regular provision Ensuring best practice in conjunction with the wider group Managing personal development of self; coaching and supporting peers Forward Plan the release windows and cycles across the portfolio Participate in CAB meetings to discuss release scope and/or roadblock The role it will require additional hours work outside business hours from time to time and occasional travel. Essential Skills: Exceptional organizational and workload management skills. Proven ability to multi-task effectively and work under pressure to tight deadlines. Strong written/verbal communication and relationship/stakeholder management experience. Exceptional client focus and service excellence ethic. Proven experience managing and prioritizing the workload and throughput of virtual teams High attention to detail and analytical ability to gather and interpret business requirements. Ability to adapt rapidly to changing business conditions and detail focused but able to see the big picture and maintain progress. Desirable Skills Experience in a Change Management in IT or business change ITIL accredited PRINCE 2 Experience of using Jira Personal Attributes: A positive, enthusiastic, and authentic team worker Confident and assertive in the management and direction of virtual teams Committed, resilient and prepared to work extra hours as required. Takes ownership and is accountable. Enthusiastic about change excellence and quality. Strong negotiation skills. Results oriented and driven by goal achievement
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  • Job Reference: 717179371-2
  • Date Posted: 20 September 2022
  • Recruiter: Devonshire Appointments
    Devonshire Appointments
  • Location: United Kingdom
  • Salary: £28,000 to £30,000
  • Sector: Consulting & Corporate Strategy
  • Job Type: Permanent