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Connections Advisor - Hybrid Cardiff and Homeworking

Location
Cardiff, South Glamorgan
Remote Working
Remote Working
Salary
£12.26 Per Hour
Job Type
Permanent
Posted
28 Jul 2022

Connections Advisor: Cardiff

Type: Full-time

Duration: Ongoing

Pay rate: £12.26 p/h

Location: First 4 weeks Cardiff only, then 2 days homeworking and 3 days office working

This role is as part of the connections team. It is not a high-volume call centre role but requires more listening, problem-solving, liaising with other internal and external departments to resolve customer connection issues and applications.

Duties:

Be the initial point of contact for queries via telephone, email

Process connection applications

Liaise with external organisations and internal departments to process applications

Keep customers updated of progress

Send out quotes

Candidate:

Good listener

Proactive in dealing with each case

Good note taking and attention to detail to enable quotes to be accurate

Excellent communication skills in dealing with external and internal departments as well as customers

This is an ongoing temp role with opportunities to work partially from home.

Immediate start available.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.

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Details

  • Job Reference: 670333835-2
  • Date Posted: 28 July 2022
  • Recruiter: Berry Recruitment
    Berry Recruitment
  • Location: Cardiff, South Glamorgan
  • Remote Working: Some remote working possible
  • Salary: £12.26 Per Hour
  • Sector: Consulting & Corporate Strategy
  • Job Type: Permanent