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Customer Service Advisor

Location
Syston, Leicestershire
Salary
£21,000 to £22,000
Job Type
Permanent
Posted
21 Jul 2022
Customer Service Advisor

£21,000 - £22,000

LE4

Monday - Friday, Permanent

Shifts between 7.45am - 6.00pm

My client is a global manufacturing business who due to phenomenal business growth is looking to recruit an experienced Customer Service Advisor to join them on a full-time permanent basis.

Working within their busy team of 25 Advisors you will act as the first point of contact for both new and existing customers.

The role:

Handling inbound calls/emails with generic account enquiries

Processing customer quotes

Accurately processing account amendments using a bespoke CRM

Providing real time updates on expected delivery times

Liaising with internal departments to ensure customer queries are actioned within a timely manner

Processing invoices and creating PO s

The candidate:

Previous experience within a service environment (retail, contact centre, administration)

Strong administration skills

Strong written and verbal communication skills

Ability to build strong business relationships with existing clients

Can work shifts

Comfortable working from the office

We are actively interviewing for this role so please click apply today if you re interested
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Details

  • Job Reference: 663457743-2
  • Date Posted: 21 July 2022
  • Recruiter: Stirling Warrington
    Stirling Warrington
  • Location: Syston, Leicestershire
  • Salary: £21,000 to £22,000
  • Sector: Call Centre / Customer Service
  • Job Type: Permanent