CUSTOMER SERVICE CO ORDINATOR - COVENTRY BASED - £23,000 PLUS EXCELLENT COMPANY BENEFITS! Some Hybrid working available.
Receive and process customer orders, including order vetting, query resolution and online filing. Liaise with customers and factories to ensure delivery dates can be achieved in line with production capacity and logistics. Complete the checking of all orders to ensure they are correct and are within test. Liaise with the customers, transport companies and factories to arrange delivery of the orders. Estimating. Address and resolve customer queries including delivery dates and technical information. Ensure compliance with company policies and procedures. Carry out general admin duties
SKILLS & EXPERIENCE REQUIRED:
A self motivated individual with a positive attitude.
The ability to learn technical information.
Well organised and able to prioritise and multi task
Able to work to tight deadlines.
This market leading company offer genuine career opportunities and excellent company facilities