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Customer Service - Contract

Location
Hook, Hampshire
Salary
£22,000 to £24,000
Job Type
Contract
Posted
21 Jul 2022
Our client based on Hook are looking for a customer service representative on a 12 month contract. Hybrid working, Monday - Friday. Paying £22-24,000. SAP required.

Track and resolve customer cases through service now

Drive internal discipline to respond and resolve customer cases raised through service desk

Raise quotes for customer spares

Raise customer change requests

Hold weekly internal calls to drive customer case's to closure

Attend customer calls on an operational level where necessary

To help support customer service manager to pull data from service now and SAP in line with our KPI's

Monitor customer satisfaction survey and follow up with customers to complete

PLEASE APPLY TODAY!!!

Parkside Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer
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Details

  • Job Reference: 663457688-2
  • Date Posted: 21 July 2022
  • Recruiter: Parkside
    Parkside
  • Location: Hook, Hampshire
  • Salary: £22,000 to £24,000
  • Sector: Call Centre / Customer Service
  • Job Type: Contract