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Disabled Facilities Grant DFG Administrative Officer

Abingdon, Oxfordshire
Remote Working
Remote Working
£23,468 to £27,408
Job Type
28 Jul 2022

About the role and what we re looking forWe are looking for someone to provide business and administrative support for the Private Sector Housing Team. The Disabled Facilities Grants (DFG) administrator is responsible for overseeing the administration of the councils home repairs and adaptations grants and loans across South Oxfordshire and Vale of White Horse districts. They will also provide general administration support to the Private Sector Housing Team with other administrative and financial tasks.• Immediate team Private Sector Housing Team• Service team Housing Needs• Line manager s job title Private Sector Housing Team LeaderThe main duties and responsibilities of the role include:• Providing advice and guidance on the application process for Disabled Facilities Grants (DFGs) and other home repair grants and loans offered by the councils.• Acting as the point of contact for the public, the councils Home Improvement Agency and housing associations for DFGs and other grant and loan application enquiries.• Processing, monitoring and reporting on grant and loan applications and grant and loan spend.• Processing grant payments (invoicing and purchase orders) and deal with enquiries relating to payments.• Keeping accurate records using grant administration software, maintain confidentiality and updating and refining procedures and processes where needed.• Assisting with project work as required.• Organising, attending and participating in meetings and events as required.• Providing support to the Private Sector Housing Team with administrative and financial tasks.• Undertaking any other reasonable duties relating to the work of the Private Sector Housing.About youYour essential skills, knowledge and experience• two years experience in administration in a busy office environment• proficient in the use of Microsoft Word, Excel and E-mail• excellent attention to detail and organisational skills and competent with figure work• good oral and written communication skills• good interpersonal skills• experience of working well in a team• ability to adapt to using different databases and systems• able to be adaptable with patient and diplomatic• ability to work under pressure and to tight deadlines• ability to multitaskYour essential qualifications5 GCSEs grades A-C or equivalent to include English and MathsRSA level II, NVQ Level 2 or equivalent in MS Word and Excel.If you have the following experience or qualifications - it s a bonusExperience with Disabled Facilities Grants or Home Improvement Agency processes.Local Government experienceYour style and behavioursYour approach at work needs to mirror our vision and values that are detailed below. In particular for this role:• methodical and well organised• customer focussed• enthusiastic and self motivated• positive 'can do attitude and ability to use initiative• flexible and positive• displays accountability and responsibility• results driven and able to meet tight deadlines• approachable, good team player and customer focused• to be professional and to act corporately in all circumstances• able to work on an extremely broad range of tasks• you need to be able to juggle priorities changing at short notice and frequent interruptionsAbout usOur vision and values are important to the councils and we expect you to support them and embed them in the way we work.Our visionWe are seen as being customer-focussed, approachable and business-like. We are honest and open and are renowned for providing high quality cost effective services.Our values• We act with integrity and show respect• We are all accountable• We are passionate about our business• We strive for simplicity• We love successThe benefits we offer• A basic 24 days annual leave per annum, rising to 29 days after five years. You also have all the bank holidays to look forward to and time off between Christmas and New Year.• Flexible working and annualised hours - a flexible approach to work that our employees love!• Salary pay awards - most jobs give scope for a pay increase after six months or the following April (depending on your start date) and we also review salaries each April.• A generous career average pension scheme which includes life insurance of three times your salary• The opportunity to purchase a bike through Cyclescheme (cheaper than directly through a store) so that you can cycle to work!• A salary sacrifice car lease scheme - a fully inclusive driving package for a fixed monthly cost• Various schemes to keep you healthy (reduced gym membership, free swims, free eye tests for DSE users and more)• We give you two days per year to volunteer within the local community.Salary: £23,468 - £27,408Job Type: Permanent, Full-time. Probationary period Six monthsHours: 37 hours per weekLocation: Homeworking and Milton Park, AbingdonClosing Date: 14 August 2022You may have experience of the following: Administrator, Customer Service, Centre Administrator, Admin Executive, Office Assistant, Administrative Assistant, Office Administrator, Team Administrator etcWe look forward to hearing from you.Ref:

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  • Job Reference: 670335532-2
  • Date Posted: 28 July 2022
  • Recruiter: South Oxfordshire District Council
    South Oxfordshire District Council
  • Location: Abingdon, Oxfordshire
  • Remote Working: Some remote working possible
  • Salary: £23,468 to £27,408
  • Sector: Administration
  • Job Type: Permanent