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Divisional Manager

Location
Northampton, Northamptonshire
Salary
£33,000 to £45,000
Job Type
Permanent
Posted
13 Jul 2022
General Purpose:

Maximize profits
Control costs and focus on return on investments
Develop staff performance
Grow the business through new business and existing clients
Deliver budget
Reports to: Area Manager, Operations Manager

Responsible for: All staff within the set budgeted headcount (this can include but is not limited to): Assistant Manager, Senior Consultant, Business Development Exec, Business Development Consultant, Account Manager, Resource Management Specialist, Branch Administrators.

Duties & Responsibilities:

SALES
- Deliver personal sales target (salary linked) via telephone and face to face selling
- BDC and anyone responsible for with a sales targets
- Drive sales initiatives and strategies to diversify approaches and maximize sales opportunities
- Head the effort to generate new leads
- Manage the canvass to be live and relevant
- Compliant to Encore sales process including legal and ethical compliance

STAFF
- Motivate Inspire and lead your team
- Deliver performance improvement of individuals via formal and informal training
- Maintain discipline in branch
- Monitor staff performance via regular formal appraisals, target reviews, staff welfare meetings (121 s)
- Retain your teams in line with budgeted headcount
- Believe and maintain Encore s company culture and values: Fresh, Fun, Focused, Lasting, Honest, Upbeat, Ethical
- Ensure branch opening hours and out of hours are covered to support our client s needs
- Manage staff within HR guidelines at all times

SERVICE
- Be known by all user clients through constant contact and rapport building
- Deliver excellent customer service
- Deliver all pre agreed performance indicators with clients (Fulfilment, attrition, hours etc.)
- Present MI (Management Information) at pre-agreed intervals
- Ensure all resource is planned to deliver customers expectations
- Ensure recruitment process is in place to attract and maintain a candidate pool
- Uphold interview and take on quality of candidates
- Face to face and telephone contact with customers weekly
- Oversee promptly invoice and pay queries

SYSTEMS
- Responsible for Profit and Loss management
- Be able to interpret management information and use effectively
- Plan the branch activity and set objectives for the week
- Deliver monthly reports on your business at the Operations Meeting
- Chair branch Meetings daily
- Comply to all legal areas
- Follow all standard operating procedures (SOP s) and safe systems of work
- Be an expert on our CRM system
- Uphold branch security, office maintenance and safety

How Performance is Measured:

Annual appraisal and bi monthly formal reviews
Division Profit and Loss (Monthly Accounts)
Division budget delivery (Weekly Margin Report)Disposition:

Team player mentality
Willingness to participate in company eventsCircumstance:
May need to be willing to commute and to be called out 24 hours a day

Benefits Package:

Encore looks to attract and retain staff with above average industry packages and are committed to offering the very best training and development plans available. To find out more, please apply online or email your CV to (url removed)
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Details

  • Job Reference: 657027565-2
  • Date Posted: 13 July 2022
  • Recruiter: Encore Industrial
    Encore Industrial
  • Location: Northampton, Northamptonshire
  • Salary: £33,000 to £45,000
  • Bonus/Benefits: uncapped bonus and performance inc
  • Sector: HR / Recruitment
  • Job Type: Permanent