Our Chelmsford client is recruiting for an Administrator to join their busy pensions team and asist them through a busy period for at least a 2 + months. This could potentially extend longer.
Our client would prefer candidate who live local to their Chelmsford office which is a 5-10 minute walk from Chelmsford station, but they may also support some hybrid working.
You must be free to start immediately.
You will be responsible for updating the specialist database and basic pensions calculations. You will need a good eye for detail, strong data entry skills and an excellent telephone manner.
Maintaining data and processing requests in relation to the Pension database and membership
Dealing with enquiries on the telephone, email and in writing
Collation of data for Management Information (MI) and production of MI report
General admin support for the team
Receiving and handling internal and external telephone queries.
Running automated systems calculations.
Producing letters to 'draft standards' via Electronic Document Management system (EDM) in response to customer queries and arranging for them to be issued after checking.
Amending of, and with experience developing into checking non-financial work e.g. change of address.
Developing a basic knowledge and awareness of their clients and associated schemes.
Assisting the team with project related work e.g. bulk mailshots to scheme members.Skills required
Pensions knowledge advantageous
Previous experience of working within an office environment is essential
Computer literate, including Word and Excel
Organised, methodical and logical approach to tasks
Good time management skills
Can do attitude and takes pride in work
Ability to work in a team towards targets
Excellent communication skills, both written and verbal
Ability to work on own initiative