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Head of Technical Delivery

Job Type
21 Jul 2022

Location: this is a hybrid role based in central London (our offices are on the river!) and remote


Why join HCA s ITG team:

HCA Healthcare UK s Information Technology Group (ITG) is a Group IT function, developing and managing all aspects of healthcare IT across our portfolio of hospitals, clinics, outpatient centres, laboratories, and other associated businesses.

Our colleagues are dedicated to HCA Healthcare s mission of continuously providing high quality and compassionate patient-centred healthcare. The ITG team are a vibrant, innovative, mission focused team who have a strong focus and commitment of maintaining the strong culture we have here. We aim to promote from within (and do so 40%+ of the time!) and therefore harness and invest in the talent we have.

Above all else, we are committed to the care and improvement of human life and how the work we do makes that possible. Come and join us!

About the role:

As a member of the ITG leadership team, the new Head of Technology Delivery will be a key contributor to our Division culture, strategy and operational capabilities. This role will lead our Platform Engineering, Software Engineering, Solutions Design and QA teams. They will also look after all the aspects of applications, services, storage, networking and connectivity elements that are used in the day-to-day operations of HCA.

About You:

  • Lead people and process for software development, integration and data engineering teams
  • Ensure that delivery teams are fully staffed, effectively structured, trained, supported, and enabled to deliver
  • Partner with Project Delivery and Enterprise Systems to allocate and prioritise development work and operational support, acting as a point of escalation on all things people and process
  • Establish a culture of engineering excellence, ensuring that internal solutions are well managed, robustly documented, and ready for the organisation to support long-term
  • Experience ensuring there is a strong focus on the standardisation Infrastructure Services across HCAs estate
  • Drive to introduce Standard Operating Procedures and operational frameworks into the Technology delivery estate
  • Experience engaging with and managing vendors holding them to account and ensuring the very best services are delivered
  • Ability to balance the demands of BAU operations and supporting the delivery of the business change agenda
  • Lead the delivery of services, ensuring that agreed service levels, security requirements and other quality standards are met. Ensuring adherence to relevant policies and procedures
  • Ensures that operational processes and practices are aligned across teams and providers to operate effectively and efficiently

Why join HCA Healthcare UK:

HCA Healthcare is the country s largest provider of privately funded care with 800,000 patient interactions every year.

From pioneering complex care, urgent care, to primary care, outpatient and day-case treatment, we provide exceptional care across our network of facilities and key NHS partnerships. HCA is the only private hospital group able to invest over £500 million in the latest treatments, technology, techniques and medication.

At HCA we put our patients first and affirm the unique worth of each individual. Exceptional healthcare is built on a foundation of inclusion, compassion and respect for our patients and for each.

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  • Job Reference: 663269410-2
  • Date Posted: 21 July 2022
  • Recruiter: HCA Healthcare UK
    HCA Healthcare UK
  • Location: London
  • Salary: On Application
  • Sector: Transport & Logistics
  • Job Type: Permanent