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Insurance Consultant - up to £26,000

Job Type
21 Jul 2022

Oakley Recruitment is working in partnership with a well-established, dynamic organisation based in Birmingham that is offering hybrid working. This is an excellent opportunity to join a thriving fast-paced environment as a General Insurance Consultant


Working at the heart of the General Insurance department, you will be responsible for following up leads with clients requiring home and motor insurance.

Duties & Responsibilities

  • Providing tailored advice to deliver new quotations
  • Meeting targets
  • Upselling policies to suit clients needs, promoting features & benefits
  • Consistently and compliantly ensuring the best outcomes for customers
  • Maximising and managing diary of appointments to ensure you re operating at capacity
  • Administering changes to policies - recalculating premiums, working with underwriting, updating payments and liaising with customers
  • Handling both inbound and outbound telephone calls from new and existing customers
  • Dealing with all customer requests and queries in a timely manner
  • Ensuring all customer documents are accurate when sent
  • Taking ownership of any complaints or problems - dealing with or escalating issues
  • Taking ownership of customer enquiries and sales leads
  • Keeping continually up to date with the product, industry knowledge and selling skills

Skills and experience

  • Previous insurance experience preferred not essential
  • Outgoing, confident individual
  • Excellent communication skills and great telephone manner
  • Excellent customer service
  • Target driven and organised

Package and benefits

  • 35 hours, Monday to Friday - 9am -6pm on a rota basis
  • 25 days plus bank holidays - rising to 28 days with length of service
  • Pension scheme
  • Hybrid working
  • Flexible benefits platform
  • Life assurance
  • Free advice and discounts on products and services

Please Note: We do not contact or write to unsuccessful candidates. If we have not contacted you within 48 hours of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are permitting Oakley Recruitment to contact you and retain your details. In compliance with the regulations (April 2004) in place under the employment agencies act, Oakley Recruitment will require proof of identification. A copy of your passport, birth certificate and NI number will be required, as part of your interview process.

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  • Job Reference: 663269252-2
  • Date Posted: 21 July 2022
  • Recruiter: Oakley Recruitment
    Oakley Recruitment
  • Location: Birmingham
  • Salary: £26,000
  • Sector: Insurance & Superannuation
  • Job Type: Permanent