Business growth has led to our client recruiting for an Administrator to join their team on a Permanent basis. This role is based in Fradley and offers one day per week working from home. Role Purpose:Working as part of our team of administrators, you will provide support to "National" service clients, responding directly to major National Customers and Facilities Management companies throughout the UK. Co-ordinating national account service calls and job completion information from our seven Regional Service Offices and providing both internal and regional support as necessary.The role includes:Logging new calls/customer liaison via SAP Service ModuleUpdating web based systemsCo-ordinating and uploading quotes, requesting uplifts (for additional works)Updating customer spreadsheetsCollective/manual invoicingCreating sales orders and booking out parts requiredLiaising, costing and instructing Sub-Contractor WorksInvoicing completed worksDealing with supplier invoicesAssisting with invoice queries/credit note request formsLiaising with other departments where requiredGeneral administrative duties as required to support the operation ExperienceA good working knowledge of SAP (desirable) Word and Excel is essentialThe ability to deliver excellent customer serviceA good communicator and listener with a confident telephone manner.The ability to work under pressure and meet deadlinesHave strong administration skills with an ability to prioritise effectivelyBenefits 25 days annual leave plus Bank HolidaysPaid Birthday leave after 1 years serviceAnnual Performance BonusHybrid workingCompany Pension schemeEnhanced Maternity & Parental LeaveCompany Sick PayLife Assurance schemeEmployee Assistance Program to support health & wellbeingFree on site parkingSalary £20,800 per annum + BonusRef:GS1121Hollyfield Personnel do not contact or write to unsuccessful candidates. If you have not heard anything from Hollyfield Personnel within 5 - 7 working days of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are giving permission for Hollyfield Personnel to contact you and retain your details."