Matchtech are excited to be working alongside a major civils contractor in the Preston area, and as result we are currently looking to recruit an Operations Support Coordinator.
As an Operations Support Coordinator, you will be a key part of our clients Back Office Support team who are responsible for providing ongoing support to their operational meter installations teams. Our client are committed to developing their staff and therefore within the role, you will have the opportunity to gain exposure to all areas of their Back Office Support function, including streetworks, planning & scheduling and reinstatement.
This is an exciting opportunity to join a long term framework, with ambitious growth plans. They have a flexible approach towards working and whilst previous experience in a similar role is desirable, training can be provided to anyone with the passion and drive to deliver a great service.
As the Operations Support Coordinator your duties and responsibilities will be:
To work collaboratively with internal and external (e.g. local highway inspectors) customers / stakeholders to ensure the effective delivery of the E2E processes
Reviewing, validating and managing and preparing new work within the designated area of responsibility
Liaise with customers to keep them informed of work progress
Maximise the productivity of the operations team by ensuring sufficient work is planned on a daily basis
Assign & dispatch work to relevant operational teams
Plan site surveys and/or customer warning card delivery activities, as required
Serve and manage permits for all metering work to progress from start to finish
Skills and Knowledge Requirements:
Previous experience in a back office support role
Competent in the use of information technology systems
An understanding of NRSWA/TMA, planning and scheduling is desirable however training can be provided
Effective communication and customer facing experience
Excellent organisational skills
Tenacious and determined
Confident with positive attitude towards your work
The role will be on a 3 month initial (temp to perm) basis