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Principal User Experience Designer, Hybrid/Remote

San Francisco, California
Job Type
21 Jul 2022
Job Requisition ID #


Position Overview

Designers at Autodesk can think across the system, champion design ideas, collaborate with stakeholders, advocate for the customer, and deliver impactful data-driven designs. Our designers use creative and innovative solutions to deliver high-quality experiences our customers will love.

Reporting to the Senior Experience Design Manager for Discover-Consider-Buy, the Principal Experience Designer will act as the lead designer for strategic initiatives which create cohesive and scalable customer experiences to serve all of Autodesks product lines. This role requires a strategic mindset, critical thinking, proven leadership experience, and a thoughtful approach to organization, collaboration, and execution on behalf of the customer.

With over $3.5 billion in revenue and more than 12,000 global employees, Autodesk has established itself as the global leader in design and make technology for software and services that offer customers better outcomes through automation and insights. If you've ever driven a high-performance car, admired a towering skyscraper, used a smartphone, or watched a great film, chances are you've experienced what millions of Autodesk customers are doing with our software.

At Autodesk we look to hire innovators who reimagine possible, those with diverse backgrounds who elevate our thinking, and leaders who shape the world and our future.

For consideration, candidates must include both a resume + portfolio (showcasing high-impact e-commerce or transactional experiences) with password when applying.

  • Lead experience design initiatives and help set strategy by evaluating and identifying the intersection of business needs, customer needs, and technical opportunities
  • Partner closely with product management, and engineering in exploring, planning, verifying, and building solutions
  • Construct compelling artifacts (wireframes, conceptual diagrams, task flows, storyboards, presentations, etc.) that outline present conditions and proposed solutions to gain strategic alignment and encourage innovation within and across the organization
  • Plan and conduct customer research activities throughout the project lifecycle, including collaborative sessions with customers and development partners to validate designs and make iterative improvements
  • Participate in the continuous improvement of customer experience tools and processes, and scalable experience design standards
  • Demonstrate thought leadership by engaging with designers throughout the company and beyond to share best practices and promote collaboration
  • Plan and facilitate design-thinking exercises to break through organizational silos and collaboratively solve complex design challenges
Minimum Qualifications
  • 8+ years of related professional user experience design and customer research experience
  • 4+ years designing e-commerce / transactional experiences
  • Demonstrated experience in leading cross-functional teams in problem definition and analysis, understanding customer workflows, creating prototypes and designs that solve customer problems
  • Ability to visualize and prototype intended solutions at various levels of fidelity, from high-level wireframes or mock-ups to conceptual presentations to highly technical documents and diagrams
  • Ability to present designs to a wide range of audiences, including software development, quality assurance, learning content development, marketing, and sales
  • Up-to-date expertise in human-centered design best practices
  • Experience with designing and conducting customer research using various methods, including interviewing, contextual inquiry, usability testing, etc.
  • Excellent visual and verbal communication skills with the ability to distill complex ideas, and large amounts of data and viewpoints, to their essence
  • Up-to-date expertise in human-centered design best practices
Preferred Qualifications
  • Bachelors degree in interaction design or related field
  • Experience designing for enterprise software, SaaS, cloud, and multi-channel experiences
  • Experience with Agile software design methods
  • Experience with Autodesk or comparable competitive products
Learn about our culture of belonging and see what current and former Autodeskers have to say about us on Glassdoor . For more news, jobs, and other updates, follow us on LinkedIn .

At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.

Are you an existing contractor or consultant with Autodesk? Please search for open jobs and apply internally (not on this external site). If you have any questions or require support, contact Autodesk Careers (Careers%20%%3E) .

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  • Job Reference: 663159399-2
  • Date Posted: 21 July 2022
  • Recruiter: Autodesk
  • Location: San Francisco, California
  • Salary: On Application
  • Job Type: Permanent