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Senior Administrative Assistant - Customer Service

Merton, Wisconsin
Job Type
9 Sep 2022

Senior Administrative Assistant - Customer Service

Kenosha Branch

12355 Uline Way, Kenosha, WI 53144

Customer Service is the heartbeat of our company. We depend on our Call Center employees to serve our customers and fulfill our promise of reliability.

Better together than apart. This position is on-site, and we are looking for good people who share our passion.

Position Responsibilities 

  • Provide administrative support to Uline's Corporate Customer Service Senior Leadership. 

  • Complete day-to-day reporting and correspondence.

  • Run reports and queries plus prepare presentations.

  • Maintain and update department documentation, processes and procedures.

  • Communicate and follow through with outside agencies, vendors and customers.

  • Provide support for department managers, interacting with other employees and managers daily.

  • Coordinate calendars, meetings, luncheons, travel plans and engagements.

  • Support project management with tracking, monitoring deadlines and following up on pending matters.

Minimum Requirements

  • Bachelor's degree.

  • 2+ years of administrative experience.

  • Proficient in Microsoft Word, Excel, PowerPoint. Access experience a plus.

  • Ability to multitask with excellent time-management skills.

  • Flexibility and excellent problem-solving skills.

  • Ability to maintain confidentiality when dealing with sensitive information.


  • Complete insurance coverage that includes medical, dental, vision and life insurance, Flexible Spending Accounts and wellness programs.

  • 401(k) with 5% employer match.

  • Paid holidays and generous paid time off.

  • Tuition Assistance Program that covers professional continuing education.

  • Bonus programs that include annual performance, sales goals and profit sharing.

Employee Perks

  • First-class fitness center.

  • Beautifully maintained walking trails.

About Uline

Uline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 8,500 employees across 12 locations, it's time you joined Uline.

Uline is proud to operate as a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening.

EEO/AA Employer/Vet/Disabled




Our employees make the difference and we are committed to offering exceptional benefits and perks!  Explore to learn more!

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  • Job Reference: 708250271-2
  • Date Posted: 9 September 2022
  • Recruiter: Uline
  • Location: Merton, Wisconsin
  • Salary: On Application
  • Sector: Science & Technology
  • Job Type: Permanent