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Service Administrator

Castleford, Yorkshire
Job Type
21 Jul 2022

Service Administrator


£25,000 per annum


Full time

This successful international company are recruiting for a strong administrator to join their team. A busy and varied role which will involve scheduling and controlling a team of engineers, working with internal and external customers and completing relevant administrative work. You ll need to be a good communicator and possess excellent customer service skills.

Key responsibilities:

• Chasing customer order numbers

• Process all jobs for handover at Job complete status

• Support the company to meet its contribution targets through revenue optimisation and cost reduction

• Liaising with service supervisors and management

• Answering and dealing with incoming telephone calls and enquiries

• Logging customer response calls or passing to the relevant point of control within the response centre or elsewhere within the company

Essential skills:

• Strong individual who can work in a really busy environment, spinning lots of plates

• Dynamic and switched on

• Previous experience within in an environment of scheduling engineers desirable

• Good customer service, admin and prioritisation skills

• Excel experience and SAP would be advantageous

This is an office based role, parking on site 8am - 5pm Monday - Friday

This vacancy is being advertised on behalf of Bagnall Hopkins Recruitment who is operating as an employment agency/business. Your application will be sent to one of our consultants for review, at which stage we will be in touch to discuss your details further.

If you do not hear from us within 48 hours your application has not been successful. We will not submit your CV until you have been briefed on the position and we have your consent to do so. Both Bagnall Hopkins and our clients promote a policy of equal opportunities. For Bagnall Hopkins GDPR policy and how your data will be handled, as well as what your rights are, please visit our website and go to our Privacy Policy

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  • Job Reference: 663280139-2
  • Date Posted: 21 July 2022
  • Recruiter: Bagnall Hopkins Recruitment
    Bagnall Hopkins Recruitment
  • Location: Castleford, Yorkshire
  • Salary: £25,000
  • Sector: Call Centre / Customer Service
  • Job Type: Permanent