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Shift Coordinator

Telford, Shropshire
£29,000 to £31,000
Job Type
13 Jul 2022
A Bit About Us:

We may have started small, but we ve always had very big ideas. We launched in 2000 and we just haven t stopped; a years worth of achievements always seems more like three at AO.

Our customers and now our biggest advocates, and we ve made millions of them happy. We ve even launched in new territories throughout Europe. Sometimes we have to pinch ourselves.

But, we re determined to be the best electrical retailer in Europe, and for that, you need to be driven. We need to be bold enough to try new things, and smart enough to see them through. We need to care about people, and we always like to have a little fun as we do it.

More About the Shift Coordinator Role:

Reporting to the departmental Manager, the Shift Coordinator directs Supervisors and other Team Members (totalling between and 25) in the assigned processing / Goods-in areas in the execution of the company s responsibilities. Manages (lines, cells, or area) as an operational unit and is responsible to accomplish company goals and targets in accordance with all company policies, manufacturing standards for safety, product quality, internal/external customer satisfaction, accuracy, productivity, cost reduction, housekeeping, efficiency, training, teamwork, and morale.

Here's What You Can Expect To Be Doing As Our Shift Coordinator:

Functioning as a first-line Manager over supervisors and team members

Planning and coordinating the hiring and placement of team members with his/her manager

Monitoring and tracking staffing conditions, work hours and overtime, job rotation, and absenteeism

Understanding, executing, and ensuring consistent compliance with all company rules, policies, and practices

Being responsible for managing and appraising team members job performance and recommending corrective action

Developing and maintaining positive team member relations centered on mutual trust, dignity, respect, fairness, consistency, two-way communication, teamwork, and harmony

Being responsible for leading and maintaining the Fridge Recycling/ Goods-in areas, meeting and exceeding performance/ efficiency KPI's and implementing change/ improvements collaboratively with other shifts, departments and subject matter experts

Utilising techniques to standardise current/new processes and methods, reduce process variation, identify and methodically eliminate waste

Developing standardised work procedures by designing and/or documenting the best work sequence for each process

Directing the work of Supervisors and Team Members by assigning/re-assigning work and analysing production requirements based on current work volumes


To maintain, monitor, and update the department s daily KPI board and graphs and initiate continuous improvement activities

To lead the implementation of team members ideas and suggestions, along with management directed initiatives

Train and coach team members to maintain productivity and quality standards, in environmental, safety, quality, job performance, setups, troubleshooting, and continuous improvement

A Few Things About Our Ideal Shift Coordinator:

The ability to demonstrate knowledge, skills, and abilities to perform the job functions of a leadership role

Formal qualifications in English and mathematics (GCSE or equivalent)

ILM level 3 or equivalent qualification

Must be able to work a 4 on 4 off rotating shift schedule

The ability to implement plans to control and maintain safety, quality, 5S, cost, and efficiency for assigned areas

IOSHH Managing Safely preferable

Why Choose AO:

It s not about the job you need now, it s about who you want to be and where you want to go. The thing about AO is that you don t have to leave to move on. We have the kind of environment where people learn and thrive and be the best they can be. That s our values talking.

We empower each and every person to push the boundaries of what s possible. We re growing rapidly and so should you. Our environment and our culture are vibrant and engaging, you almost have to feel it to believe it.

" Our people are our biggest asset, they re our culture: that unique, indescribable thing that makes us really different. "

Great People Deserve Great Things:

We ve designed our benefits to cover everything from big moments to little helps. As well all as the essentials, like pensions and holidays, we ve got our own "AO Perks" to help you with the little things that matter.

24 days holiday

At least 5% contribution pension scheme

Dedicated wellness initiatives that support your wellbeing, ranging from our 24hr employee assistance programme to a subsidised gym membership.

If you fit the bill and are ready to join our fast-growing company as our Shift Coordinator, click "Apply" now - we want to hear from you
Apply for this job now


  • Job Reference: 657032206-2
  • Date Posted: 13 July 2022
  • Recruiter:
  • Location: Telford, Shropshire
  • Salary: £29,000 to £31,000
  • Sector: Transport & Logistics
  • Job Type: Permanent