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Software Support Analyst

Manchester, Lancashire
£20,000 to £30,000
Job Type
21 Jul 2022
Software Support Analyst - Manchester

Adria Solutions Ltd has an exciting opportunity for an Application Support Specialist to join our rapidly growing client based in Manchester. As a software support analyst, you will be involved in providing global clients with platinum standard support.

The responsibilities and skills of the Software Support Analyst will include:

Develop relationships with executive decision-makers at some of the world s leading professional services companies

Become an expert in the professional services business model, including its challenges and processes

Be a friendly advisor, and know when to suggest best practices, how to defuse tensions, and always address issues.

Participate in product development planning, offering your insights into the challenges your customers are facing

Work as part of the team to develop strategies for scaling, growing, and increasing the quality of service

Use best-in-class tools daily, like Zendesk, Jira, Zoom, and Slack

Benefits for the Software Support Analyst:

Competitive salary

Breakout facilities, including pool table and PlayStation

Company laptop

How to apply for the Software Support Analyst positions:

Interested? Click APPLY!

Software Support Analyst - Manchester
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  • Job Reference: 663458439-2
  • Date Posted: 21 July 2022
  • Recruiter: Adria Solutions Ltd
    Adria Solutions Ltd
  • Location: Manchester, Lancashire
  • Salary: £20,000 to £30,000
  • Sector: I.T. & Communications
  • Job Type: Permanent