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System & Process Improvement Champion

United Kingdom
Job Type
29 Jul 2022
Do you want to make a difference and be part of a vibrant and inclusive organisation that has been helping save lives for more than a century? As one of the country s best-loved charities, St John Ambulance played a pivotal role in responding to the pandemic as well as everyday health emergencies, training, supporting communities, and improving young people s lives.

This is an exciting opportunity to join our Planning, Performance and Commercial Analytics team as a Systems & Process Improvement Champion. As we build our culture of continous improvement the post holder will assist in both the way our technology is configured and the ways we work. Our aim is to make our customer s experience with us smooth and our people s experience as automated as possible, this role will be a key player in that process.

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. Working a 35-hour week with possibility of hybrid working (2 days in the office) the role benefits from a competitive salary, pension, 33 days holiday (including bank holidays), options to buy and sell holiday, Blue Light and NHS discounts, life assurance, eye care and mental health and wellbeing tools. It will also provide opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do.

Please see the job description for more detail (this can be viewed on our website or once you click apply)

About you:

Experience of reviewing and refining work processes
Experience of influencing multiple stakeholders
Being open to feedback and the learning that comes from it
Be able to understand complex subject matter and simplify messages for different audiences

To be successful you must be able to use Microsoft Office products an advanced level and also, the use of Microsoft Power Platform applications such as Power Automate at an advanced level.

About the Role:

To build and maintain understanding of all Education & Enterprise activity to assist in improvements to work across teams.
Build automation tools, flows and process workflows to better the service offered to our customers and or ease the manual processing by our workforce.
Provide a go to service within the Education & Enterprise network for the use of and configuration of Microsoft automation tools.

About Us:

This is a fantastic opportunity to join a team of over 1,700 employees and over 30,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning. As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.

St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response, Falls response, Night Time Economy and Homelessness outreach) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, NHS Cadets and Young Responders programmes)

Please apply at the earliest opportunity as applications are reviewed and shortlisted on a rolling basis and we reserve the right to interview, appoint and close adverts early due to the volume of applications we receive.

St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve. At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.

Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.

Recruitment Agencies. We are not utilising the services of recruitment agencies for this vacancy and will accept direct applications only.
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  • Job Reference: 671345272-2
  • Date Posted: 29 July 2022
  • Recruiter: St John Ambulance
  • Location: United Kingdom
  • Salary: On Application
  • Sector: Manufacturing Operations
  • Job Type: Permanent
  • Start Date: Wed, 27 Jul 2022 19:00:00 EST