Job description
Customer Sales Advisor - Registrations (Inbound)
Competitive salary: £21,500 per year, plus a OTE bonus £7,500 per annum.
Contract: Permanent, full time with rotational shift patterns.
Location: Remote working.
Start date: 8th August 2022.
The role you ll do:
As a Customer Sales Advisor in a busy Inbound Sales team, you ll be the first point of contact for customers looking to register their appliances. Day-to-day, you will:
Use sales and communication skills to up-sell and cross sell different available policies.
Build rapport with customers, get to know their individual needs and put their interests first.
Provide excellent customer service and register appliances efficiently.
In-house training programme where you will learn our system, perfect your sales technique and learn what makes a great customer experience.
You ll work on a shift pattern 37.5h per week:
Monday to Friday - BETWEEN the hours of 08:00-20:00
4 out of 8 Saturdays: 08:00 - 20:00
1 out of 8 Sundays 09:00-18:00
If you work a weekend, you get a day off during the week.
The experience and skills needed:
Sales or customer service background
A driven mindset with strong sales skills
Working to targets
Great communication skills
A team player committed to creating an excellent customer experience
Multitasking
